On top of this we also supply unlimited phone, ticket and email support from our full-service help desk. Provide remote control software for all devices which includes back-up monitoring and the ability to manage Windows updates and anti-virus software. And to have complete confidence in our service we also provide level agreements for rapid response times so that you don’t get left in the dark and left behind if something goes wrong.
The options for our IT Support solutions are entirely flexible based on your circumstances. If you don’t feel ready to commit yourself to a full plan, you can pay as you go. These are based on an hourly rate which will be confirmed from the very start, and this includes all our integrated support services across the board.
